OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
167 ratings and 101 comments received in the last 90 days.
03 April 2024
Good service
25 March 2024
Myles was very informative and kept us updated with the purchase
21 March 2024
Smooth and easy process. Jamie was efficient and kept us up to date at all times. Charlie gave us a fantastic briefing when we collected the car.
09 March 2024
Lots of updates along the way. Good to get the video once my car had arrived,
09 March 2024
Amber was dealing with us . Lovely girl very pleasant and very knowledgable
08 March 2024
All good
07 March 2024
Charlie Hindle was excellent at explaining all the details of purchasing my new mini.He was very courteous and knowledgeable,he made purchasing my mini a pleasure.
06 March 2024
Kept up to date on a regular basis
28 February 2024
3rd new mini purchase, each time dealt with sales executive Amber. Everything is just so easy, and uncomplicated. Handover day brilliant, nothing is to much trouble by all the staff. Definitely will be back for a 4th mini!
01 May 2024
Very good customer service and support
01 May 2024
Laura was really helpful resolving an issue I had with another dealer. She kept me updated throughout the process
30 April 2024
Very professional
29 April 2024
The job was completed on time and the extra voucher provided was a pleasant suprise.
29 April 2024
Easy process booking and dropping car off
29 April 2024
Laura went above and beyond to sort the recall and then advise on potential further work needed. She understood the need for a loan car and was helpful and professional throughout the process.
29 April 2024
Nice pleasant environment to sit and wait. Coffee, biscuits and magazines ! I was told I'd get a video but didn't receive this although not sure what the video was about ?
26 April 2024
When the service was completed and the car had been brought to me, it was immaculate inside and out. The number plate was correctly refitted which really cheered me up. So huge thanks to the team. They did a fantastic job.
24 April 2024
Kept informed throughout
23 April 2024
No issues with Bowker
29 April 2024
I love my new car. Charlie was fantastic throughout the process and certainly made the transaction as stressfree as possible.